Computer Telephony Integration (CTI) 

Sencit is constantly up-to-date with advanced forms of tele- and data communication.  The supply and set up of a communication platform is also well trodden ground for us.  Call groups, call-waiting queues, voicemail, statistics, installations, maintenance, etc, all belong to our list of activities.  When we look to the new generation of communication systems, we see a clear trend emerging from the data world.  Relatively cheap systems are making a multitude of extra functions possible within your communication system, and more importantly: available.  Your company can also make use of the latest technologies, due to these extra capabilities now having no further impact on the initial investment level.

CTI  can be an important way for you to increase the efficiency of your organisation whilst also increasing customer satisfaction; therefore improving your competitive advantage.