InteractCRM provides Customer Contact Management Product Solutions and specializes in Agent Context pop, Intelligent Contact Routing, Self-Service Automation, Speech, Progressive/Predict Dialing, Campaign Management,Unified Agent Desktop, Social Media Integration, Integrated CC Analytics and Customers Service CRM. The InteractCRM product suite comprises of solutions like ThinConnect,SMSConnect, ProConnect, CallBackConnect and the Unified Call Management System (UCMS),which have been developed to address specific needs in today's contact centre deployments. Our clientele spans across Financial, Insurance, Education, Healthcare, telecommunications, Public Transport and Retail domains. For more company and product information, please visit www.interactcrm.com.